Privacy Policy

SMILE project consortium, is committed to protecting and respecting your privacy.

This Privacy Policy (“Policy”) describes and governs the information collection, use, and sharing practices SMILE project website ("Website") (smile-h2020.eu).

Before you submit any information on or through this website, please carefully review this Policy to understand our views and practices regarding your information and how we will treat it.

Please note that this Privacy Policy applies only to information collected through this website and not to information you may provide to any third-party sites to which the Website may link, except as expressly provided herein. This Policy applies regardless of the device used to access the website (e.g., personal computer, mobile device, consumer electronics device, or any other technology or software known today or developed in the future). 

For the purpose of data protection laws applicable from time to time to you in the location that you provide your information (“Applicable Law”), SMILE project consortium will be a ‘data controller’ (or such equivalent or replacement terminology as appropriate) for the information you provide through the Website.

As your privacy is important, we only process your data in respect with the following principles.

  • We always use your personal data in a fair, trustworthy and transparent way for specified, explicit and legitimate purposes.
  • You have the right to be clearly informed about how we use your personal data. We will always be transparent to you about the data we collect, the way we use it.
  • If you have concerns about how we use your personal data, we assist you in understanding our treatments.
  • We will take all reasonable steps to protect your information from abuse and to keep it safe.
  • We are committed to all European and national privacy regulations and shall cooperate with your national supervisory authority regarding privacy where necessary.

Collection and use of personal information

Personal information is data that can be used to identify directly or indirectly or contact a single person.

When you browse our Website, or when you contact us via a form or email, we collect your personal information in order to provide you with the requested services or respond to your requests. Unless the information is necessary to fulfill a legal obligation, you remain free to provide us with the personal information we request, and we will collect only the minimum required to process your request or provide you with the requested service.

If you do not want anymore that we proceed your data, you can withdraw your consent at anytime without inconvenient.

Who takes care of your data

SMILE project consortium is the controller of all information collected and is responsible to execute your privacy rights and takes care of your data.

What personal information we collect

  • When you browse our Website (smile-h2020.eu), we collect electronic identification data, behaviour, historical research, choices to provide a better experience on our website, in particular during your next visit.
  • When you contact us by email or an online form, we collect your full name, email address, and any information you deem appropriate to send us during this communication.

How we use your personal information

  • The personal information we collect allows us to answer your questions or requests receive by mail or email.
  • Your electronic data are collected to help us to improve the quality of service of our website and offer the best experience of browsing.

No disclosure of your data

Your personal data will not be disclosed to third parties unless you have expressly given your consent, or we are obliged to disclose it for example due to a court order or an official order.

No transfer of yor data to third country

We do not transfer any of your personal information to servers outside the European economic area (EEA) or to country not subject to the EU Commission’s standard contractual clauses. If we use subcontractors we ensure that processing activities are covered by a European Commission adequacy decision regarding the privacy issues.

In any case, if transfer is performed to a third country or international organisation not covered by an adequacy decision stated by the European Commission, you will be informed before any processing to be able to assert your right to oppose it.

Protection of personal information

We take reasonable security measures to protect your personal information at any times. When your personal data is stored, we use computer systems with limited access hosted in facilities using physical security measures. If necessary, data will be stored in encrypted form, including when we use third party storage.

Our organization may work with other companies, such as email providers or cloud providers to operate our services. The selection of third party follows a comprehensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. A contract for the personal data processing of data will only be concluded if it complies with the identified security requirements including European and national regulations requirements.

Integrity and Retention of Personal Information

We make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Statement and not longer than 2 years of non-activity, unless a longer retention period is required or permitted by the law.

To protect this data from accidental or malicious destruction, when we remove it from our services, we may not immediately remove the remaining copies of our servers or backup systems. The complete destruction will occur after a complete cycle of backup.

Specific processing of your data

We and our service providers may also collect data about your use of the Website through the use of Internet server logs, cookies, and/or tracking pixels. A web server log is a file where website activity is stored to distinguish you from other users of our Website. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv), enhance your user experience by delivering content specific to your interests; (v) perform searches and analytics; and (vi) assist with security administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, and that are designed to provide usage information like ad impressions or clicks, measure popularity of the Website, and to access user cookies. As we adopt additional technologies, we may also gather additional information through other methods.

How does SMILE Website use cookies?
A visit to a page on the SMILE website may generate the following types of cookies:

  • Anonymous analytics cookies
  • Geotargetting cookies

Anonymous analytics cookies
Every time someone visits our website, software provided by another organisation generates an 'anonymous analytics cookie'. These cookies can tell us whether or not you have visited the site before.
Your browser will tell us if you have these cookies and, if you don't, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. We cannot, and we do not use these cookies to identify individuals. We use them to gather statistics, for example, the number of visits to a page.

Geotargetting cookies
These cookies are used by software which tries to work out what country you are in from the information supplied by your browser when you click on a web page. This cookie is completely anonymous, and we only use it to help target our content.

Other third party cookies
On some pages of our website, other organisations may also set their own anonymous cookies. They do this to track the success of their application, or to customise the application for you. Because of how cookies work, our website cannot access these cookies, nor can the other organisation access the data in cookies we use on our website. For example, when you share an article using a social-media sharing button (for example, Facebook) on SMILE Website, the social network that has created the button will record that you have done this.

How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Microsoft Edge
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS

Your usage of the Website without changing your browser cookies settings will indicate your consent understanding of our use of cookies in accordance with this section of this Policy. You can change your cookie settings at any time. Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the instructions given above for more information. You can also manage the use of Flash technologies, including cookies and local storage objects with the Flash management tools available at Adobe’s website. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Website.

Your rights

You have the right to:

  • receive a structured copy of your personal data we process.
  • ask us to correct, update, or delete your personal data from our records.
  • report to us any misuse of your personal data.
  • totally or partially withdraw your consent to the personal data processing.

For all information regarding your personal data, you can contact us at hello[at]smile-h2020.eu specifying clearly the nature of your request so that we can answer it as soon as possible.

If you have any questions or concerns about our privacy policy or data processing or if you feel that your personal data has not been processed in accordance with the law, please contact us at hello[at]smile-h2020.eu. When your question is more substantive in nature, you may be asked for more information. If you are unsatisfied with the reply received, you may refer your complaint to your national data protection authority.

Changes to this Policy

We reserve the right to change this Policy at any time to reflect changes in the law, our data collection, and use practices, the features of our Website, or advances in technology. Please check this page periodically for changes. Your continued use of the Website following the posting of changes to this Policy will mean you accept those changes.